Solarwinds Web Help Desk Mobile App Android

The solarwinds service desk app for ios gives your technicians and employees instant access to core service desk capabilities directly from their mobile device. I ve tried the new whd mobile app for android and i m rather disappointed as the features available are complete limited and poor compared to the current web interface or ipad iphone app. Deliver remote support from ios and android devices.

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An android app would be great as well.

Solarwinds web help desk mobile app android.

Simplify help desk ticketing and troubleshooting with the power of solarwinds web help desk and dameware remote support integration. Web help desk whd provides you with affordable help desk ticketing and asset management. Hoping that there will be an update to the iphone app and a new ipad app with more computer like features. Simplify end user support with automated help desk it asset management and remote support.

Find out more about whd product features install and user guides release notes and more in this knowledgebase. Use the dameware mobile app to remotely access network computers from mobile devices. Affordable help desk ticketing and asset management software. Development is ramping up please submit bug reports and suggestions via the send feedback menu option in the app.

Solarwinds service desk is a 2020 trustradius winner. The solarwinds service desk app for android gives your technicians and end users instant access to core service desk capabilities directly from their mobile device. Come on solarwinds. Technicians need to be able to provide support from anywhere whether it s from the office from the field or from home.

View your tickets and update them wherever you are. This is a complete backwards step to nowhere. Now that we are on whd 12 5 it seems the. To be effective in the field techs need fast access to the knowledge and information available in their help desk and billing system.

Service desk is a winner in two categories. The solarwinds msp manager mobile app available for both ios and android devices gives your technicians access to their help desk right from their smartphone or tablet allowing them to efficiently solve. Help desk by helwig development helps you manage your tickets on the go. A service desk app is a mobile application for ios or android devices designed to bring the capabilities of a full featured computer based service desk right to your mobile device.

Your technicians can work on incidents and provide services from anywhere. Can someone from solarwinds confirm whether there is work on an update to the mobile app for web help desk. Login browse and change tickets even from halfway around the world. Help desk is the first native solarwinds compatible web help desk app.